Supported Devices¶
xivo-provd
plugins for these devices can be installed from the
“Supported devices” repository.
Aastra¶
Aastra has been acquired by Mitel in 2014. In Wazo, the 6700 series and 6800 series phones are still referenced as Aastra phones, for historical and compatibility reasons.
6700i series¶
6731i | 6735i | 6737i | 6739i | 6755i | 6757i | |
---|---|---|---|---|---|---|
Provisioning | Y | Y | Y | Y | Y | Y |
H-A | Y | Y | Y | Y | Y | Y |
Directory XIVO | Y | Y | Y | Y | Y | Y |
Funckeys | 8 | 26 | 30 | 55 | 26 | 30 |
Supported programmable keys | ||||||
User with supervision function | Y | Y | Y | Y | Y | Y |
Group | Y | Y | Y | Y | Y | Y |
Queue | Y | Y | Y | Y | Y | Y |
Conference Room with supervision function | Y | Y | Y | Y | Y | Y |
General Functions | ||||||
Online call recording | N | N | N | N | N | N |
Phone status | Y | Y | Y | Y | Y | Y |
Sound recording | Y | Y | Y | Y | Y | Y |
Call recording | Y | Y | Y | Y | Y | Y |
Incoming call filtering | Y | Y | Y | Y | Y | Y |
Do not disturb | Y | Y | Y | Y | Y | Y |
Group interception | Y | Y | Y | Y | Y | Y |
Listen to online calls | Y | Y | Y | Y | Y | Y |
Directory access | Y | Y | Y | Y | Y | Y |
Filtering Boss - Secretary | Y | Y | Y | Y | Y | Y |
Transfers Functions | ||||||
Blind transfer | HK | Y | Y | HK | Y | Y |
Indirect transfer | HK | Y | Y | HK | Y | Y |
Forwards Functions | ||||||
Disable all forwarding | Y | Y | Y | Y | Y | Y |
Enable/Disable forwarding on no answer | Y | Y | Y | Y | Y | Y |
Enable/Disable forwarding on busy | Y | Y | Y | Y | Y | Y |
Enable/Disable forwarding unconditional | Y | Y | Y | Y | Y | Y |
Voicemail Functions | ||||||
Enable voicemail with supervision function | Y | Y | Y | Y | Y | Y |
Reach the voicemail | Y | Y | Y | HK | Y | Y |
Delete messages from voicemail | Y | Y | Y | Y | Y | Y |
Agent Functions | ||||||
Connect/Disconnect a static agent | Y | Y | Y | Y | Y | Y |
Connect a static agent | Y | Y | Y | Y | Y | Y |
Disconnect a static agent | Y | Y | Y | Y | Y | Y |
Parking Functions | ||||||
Parking | Y | Y | Y | Y | Y | Y |
Parking position | Y | Y | Y | Y | Y | Y |
Paging Functions | ||||||
Paging | Y | Y | Y | Y | Y | Y |
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
6730i | No | 8 | Yes |
6753i | Yes | 6 | Yes |
6757i | Yes | 30 | Yes |
9143i | Yes | 7 | Yes |
9480i | No | 6 | Yes |
9480CT | No | 6 | Yes |
Supported expansion modules:
- Aastra® M670i (for Aastra® 35i/37i/39i/53i/55i/57i)
- Aastra® M675i (for Aastra® 35i/37i/39i/55i/57i)
6800i series¶
6863i | 6865i | 6867i | 6869i | |
---|---|---|---|---|
Provisioning | Y | Y | Y | NT |
H-A | Y | Y | Y | Y |
Directory XIVO | Y | Y | Y | Y |
Funckeys | 0 | 8 | 38 | 68 |
Supported programmable keys | ||||
User with supervision function | N | Y | Y | Y |
Group | N | Y | Y | Y |
Queue | N | Y | Y | Y |
Conference Room with supervision function | N | Y | Y | Y |
General Functions | ||||
Online call recording | N | Y | Y | Y |
Phone status | N | Y | Y | Y |
Sound recording | N | Y | Y | Y |
Call recording | N | Y | Y | Y |
Incoming call filtering | N | Y | Y | Y |
Do not disturb | N | Y | Y | Y |
Group interception | N | Y | Y | Y |
Listen to online calls | N | Y | Y | Y |
Directory access | N | Y | Y | Y |
Filtering Boss - Secretary | N | Y | Y | Y |
Transfers Functions | ||||
Blind transfer | HK | HK | HK | HK |
Indirect transfer | HK | HK | HK | HK |
Forwards Functions | ||||
Disable all forwarding | N | Y | Y | Y |
Enable/Disable forwarding on no answer | N | Y | Y | Y |
Enable/Disable forwarding on busy | N | Y | Y | Y |
Enable/Disable forwarding unconditional | N | Y | Y | Y |
Voicemail Functions | ||||
Enable voicemail with supervision function | N | Y | Y | Y |
Reach the voicemail | N | Y | Y | Y |
Delete messages from voicemail | N | Y | Y | Y |
Agent Functions | ||||
Connect/Disconnect a static agent | N | Y | Y | Y |
Connect a static agent | N | Y | Y | Y |
Disconnect a static agent | N | Y | Y | Y |
Parking Functions | ||||
Parking | N | Y | Y | Y |
Parking position | N | Y | Y | Y |
Paging Functions | ||||
Paging | N | Y | Y | Y |
Supported expansion modules:
- Aastra® M680 (for Aastra® 6865i/6867i/6869i)
- Aastra® M685 (for Aastra® 6865i/6867i/6869i)
DECT Infrastructure¶
RFP35 | RFP36 | |
---|---|---|
Provisioning | N | N |
H-A | N | N |
Directory XIVO | N | N |
Funckeys | 0 | 0 |
Alcatel-Lucent¶
IP Touch series:
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
4008 Extended Edition | Yes | 4 | No |
4018 Extended Edition | Yes | 4 | No |
Note that you must not download the firmware for these phones unless you agree to the fact it comes from a non-official source.
For the plugin to work fully, you need these additional packages:
apt-get install p7zip python-pexpect telnet
Avaya¶
1200 series IP Deskphones (previously known as Nortel IP Phones):
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
1220 IP | Yes | 0 | No |
1230 IP | No | 0 | No |
Cisco¶
Cisco Small Business SPA300 series:
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
SPA301 | No | 1 | No |
SPA303 | No | 3 | No |
Note
Function keys are shared with line keys for all SPA phones
Cisco Small Business SPA500 series:
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
SPA501G | Yes | 8 | No |
SPA502G | No | 1 | No |
SPA504G | Yes | 4 | No |
SPA508G | Yes | 8 | No |
SPA509G | No | 12 | No |
SPA512G | No | 1 | No |
SPA514G | No | 4 | No |
SPA525G | Yes | 5 | No |
SPA525G2 | No | 5 | No |
The SPA500 expansion module is supported.
Cisco Small Business IP Phones (previously known as Linksys IP Phones)
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
SPA901 | No | 1 | No |
SPA921 | No | 1 | No |
SPA922 | No | 1 | No |
SPA941 | No | 4 | No |
SPA942 | Yes | 4 | No |
SPA962 | Yes | 6 | No |
Note
You must install the firmware of each SPA9xx phones you are using since they reboot in loop when they can’t find their firmware.
The SPA932 expansion module is supported.
ATAs:
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
PAP2 | No | 0 | No |
SPA2102 | No | 0 | No |
SPA8800 | No | 0 | No |
SPA112 | No | 0 | No |
For best results, activate DHCP Integration on your Wazo.
Note
These devices can be used to connect Faxes. For better success with faxes some parameters must be changed. You can read the Using analog gateways section.
Note
If you want to manually resynchronize the configuration from the ATA device you should use the following url:
http://ATA_IP/admin/resync?http://WAZO_IP:8667/CONF_FILE
where :
- ATA_IP is the IP address of the ATA,
- WAZO_IP is the IP address of your Wazo,
- CONF_FILE is one of
spa2102.cfg
,spa8000.cfg
ATAs¶
SPA122 | SPA3102 | SPA8000 | |
---|---|---|---|
Provisioning | Y | Y | Y |
H-A | N | N | N |
Directory XIVO | N | N | N |
Funckeys | 0 | 0 | 0 |
For best results, activate DHCP Integration on your Wazo.
These devices can be used to connect faxes. For better success with faxes some parameters must be changed. You can read the Using analog gateways section.
Note
If you want to manually resynchronize the configuration from the ATA device you should use the following url:
http://ATA_IP/admin/resync?http://WAZO_IP:8667/CONF_FILE
where :
- ATA_IP is the IP address of the ATA,
- WAZO_IP is the IP address of your Wazo,
- CONF_FILE is one of
spa3102.cfg
,spa8000.cfg
Cisco 7900 Series¶
7905G | 7906G | 7911G | 7912G | 7920 | 7921G | 7940G | 7941G | 7941G-GE | 7942G | 7960G | 7961G | 7962G | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Provisioning | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
H-A | Y | Y | Y | Y | NT | NT | Y | Y | Y | Y | Y | Y | Y |
Directory XIVO | FK | FK | FK | FK | N | N | FK | FK | FK | FK | FK | FK | FK |
Funckeys | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 5 | 5 | 5 |
Supported programmable keys | |||||||||||||
User with supervision function | N | N | N | N | N | N | N | N | N | N | N | N | N |
Group | N | N | N | N | N | N | N | N | N | N | N | N | N |
Queue | N | N | N | N | N | N | N | N | N | N | N | N | N |
Conference Room with supervision function | N | N | N | N | N | N | N | N | N | N | N | N | N |
General Functions | |||||||||||||
Online call recording | N | N | N | N | N | N | N | N | N | N | N | N | N |
Phone status | N | N | N | N | N | N | N | N | N | N | N | N | N |
Sound recording | N | N | N | N | N | N | N | N | N | N | N | N | N |
Call recording | N | N | N | N | N | N | N | N | N | N | N | N | N |
Incoming call filtering | N | N | N | N | N | N | N | N | N | N | N | N | N |
Do not disturb | SK | SK | SK | SK | N | N | SK | SK | SK | SK | SK | SK | SK |
Group interception | N | N | N | N | N | N | N | N | N | N | N | N | N |
Listen to online calls | N | N | N | N | N | N | N | N | N | N | N | N | N |
Directory access | Y | Y | Y | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
Filtering Boss - Secretary | N | N | N | N | N | N | N | N | N | N | N | N | N |
Transfers Functions | |||||||||||||
Blind transfer | N | N | N | N | N | N | N | N | N | N | N | N | N |
Indirect transfer | SK | SK | SK | SK | SK | SK | SK | SK | SK | SK | SK | SK | SK |
Forwards Functions | |||||||||||||
Disable all forwarding | N | N | N | N | N | N | N | N | N | N | N | N | N |
Enable/Disable forwarding on no answer | N | N | N | N | N | N | N | N | N | N | N | N | N |
Enable/Disable forwarding on busy | N | N | N | N | N | N | N | N | N | N | N | N | N |
Enable/Disable forwarding unconditional | N | N | N | N | N | N | N | N | N | N | N | N | N |
Voicemail Functions | |||||||||||||
Enable voicemail with supervision function | N | N | N | N | N | N | N | N | N | N | N | N | N |
Reach the voicemail | SK | SK | SK | SK | N | N | HK | HK | HK | HK | HK | HK | HK |
Delete messages from voicemail | N | N | N | N | N | N | N | N | N | N | N | N | N |
Agent Functions | |||||||||||||
Connect/Disconnect a static agent | N | N | N | N | N | N | N | N | N | N | N | N | N |
Connect a static agent | N | N | N | N | N | N | N | N | N | N | N | N | N |
Disconnect a static agent | N | N | N | N | N | N | N | N | N | N | N | N | N |
Parking Functions | |||||||||||||
Parking | N | N | N | N | N | N | N | N | N | N | N | N | N |
Parking position | N | N | N | N | N | N | N | N | N | N | N | N | N |
Paging Functions | |||||||||||||
Paging | N | N | N | N | N | N | N | N | N | N | N | N | N |
Warning
These phones can only be used in SCCP mode. They are limited to the features supported in Wazo’s SCCP implementation.
To install firmware for xivo-cisco-sccp plugins, you need to manually download
the firmware files from the Cisco website and save them in the
/var/lib/xivo-provd/plugins/$plugin-name/var/cache
directory.
File permissions should be modified to make the files readable to xivo-provd:
- chmod 640 <filename>
- chown xivo-provd:xivo-provd <filename>
This directory is created by Wazo when you install the plugin (i.e. xivo-cisco-sccp-legacy). If you create the directory manually, the installation will fail.
Warning
Access to Cisco firmware updates requires a Cisco account with sufficient privileges. The account requires paying for the service and remains under the responsibility of the client or partner. The Wazo authors is not responsible for these firmwares and does not offer any updates.
For example, if you have installed the xivo-cisco-sccp-legacy
plugin and you want to install the 7940-7960-fw
, networklocale
and userlocale_fr_FR
package, you must:
- Go to http://www.cisco.com
- Click on “Log In” in the top right corner of the page, and then log in
- Click on the “Support” menu
- Click on the “Downloads” tab, then on “Voice & Unified Communications”
- Select “IP Telephony”, then “Unified Communications Endpoints”, then the model of your phone (in this example, the 7940G)
- Click on “Skinny Client Control Protocol (SCCP) software”
- Choose the same version as the one shown in the plugin
- Download the file with an extension ending in ”.zip”, which is usually the last file in the list
- In the Wazo web interface, you’ll then be able to click on the “install” button for the firmware
The procedure is similar for the network locale and the user locale package, but:
- Instead of clicking on “Skinny Client Control Protocol (SCCP) software”, click on “Unified Communications Manager Endpoints Locale Installer”
- Click on “Linux”
- Choose the same version of the one shown in the plugin
- For the network locale, download the file named “po-locale-combined-network.cop.sgn”
- For the user locale, download the file named “po-locale-$locale-name.cop.sgn, for example “po-locale-fr_FR.cop.sgn” for the “fr_FR” locale
- Both files must be placed in
/var/lib/xivo-provd/plugins/$plugin-name/var/cache
directory. Then install them in the Wazo Web Interface.
Note
Currently user and network locale 11.5.1 should be used for plugins xivo-sccp-legacy and xivo-cisco-sccp-9.4
Digium¶
D40 | D50 | D70 | |
---|---|---|---|
Provisioning | Y | NYT | Y |
H-A | Y | NYT | Y |
Directory XIVO | N | NYT | N |
Funckeys | 2 | 14 | 106 |
Supported programmable keys | |||
User with supervision function | N | NYT | N |
Group | Y | NYT | Y |
Queue | Y | NYT | Y |
Conference Room with supervision function | Y | NYT | Y |
General Functions | |||
Online call recording | N | NYT | N |
Phone status | Y | NYT | Y |
Sound recording | Y | NYT | Y |
Call recording | Y | NYT | Y |
Incoming call filtering | Y | NYT | Y |
Do not disturb | HK | NYT | HK |
Group interception | Y | NYT | Y |
Listen to online calls | N | NYT | N |
Directory access | N | NYT | N |
Filtering Boss - Secretary | Y | NYT | Y |
Transfers Functions | |||
Blind transfer | HK | NYT | HK |
Indirect transfer | HK | NYT | HK |
Forwards Functions | |||
Disable all forwarding | Y | NYT | Y |
Enable/Disable forwarding on no answer | Y | NYT | Y |
Enable/Disable forwarding on busy | Y | NYT | Y |
Enable/Disable forwarding unconditional | Y | NYT | Y |
Voicemail Functions | |||
Enable voicemail with supervision function | Y | NYT | Y |
Reach the voicemail | HK | NYT | HK |
Delete messages from voicemail | Y | NYT | Y |
Agent Functions | |||
Connect/Disconnect a static agent | Y | NYT | Y |
Connect a static agent | Y | NYT | Y |
Disconnect a static agent | Y | NYT | Y |
Parking Functions | |||
Parking | N | NYT | N |
Parking position | N | NYT | N |
Paging Functions | |||
Paging | Y | NYT | Y |
Note
Some function keys are shared with line keys
Particularities:
- For best results, activate DHCP Integration on your Wazo.
- Impossible to do directed pickup using a BLF function key.
- Only supports DTMF in RFC2833 mode.
- Does not work reliably with Cisco ESW520 PoE switch. When connected to such a switch, the D40 tends to reboot randomly, and the D70 does not boot at all.
- It’s important to not edit the phone configuration via the phones’ web interface when using these phones with Wazo.
- Paging doesn’t work.
Gigaset¶
Also known as Siemens.
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
C470 IP | No | 0 | No |
C475 IP | No | 0 | No |
C590 IP | No | 0 | No |
C595 IP | No | 0 | No |
C610 IP | No | 0 | No |
C610A IP | No | 0 | No |
S675 IP | No | 0 | No |
S685 IP | No | 0 | No |
N300 IP | No | 0 | No |
N300A IP | No | 0 | No |
N510 IP PRO | No | 0 | No |
Mitel¶
The Mitel 6700 Series and 6800 Series SIP Phones are supported in Wazo. See the Aastra section.
Patton¶
The following analog VoIP gateways are supported:
SN4112 | SN4114 | SN4116 | SN4118 | SN4316 | SN4324 | SN4332 | |
---|---|---|---|---|---|---|---|
Provisioning | Y | Y | Y | Y | Y | Y | Y |
H-A | Y | Y | Y | Y | Y | Y | Y |
Wazo only supports configuring the FXS ports of these gateways. It does not support configuring the FXO ports. If you have a gateway on which you would like to configure the FXO ports, you’ll need to write the FXO ports configuration manually by creating a custom template for your gateway.
It’s only possible to enter a provisioning code on the first FXS port of a gateway. For example, if you have a gateway with 8 FXS ports, the first port can be configured by dialing a provisioning code from it, but ports 2 to 7 can only be configured via the Wazo web interface. Also, if you dial the “reset to autoprov” extension from any port, the configuration of all the ports will be reset, not just the port on which the extension was dialed. These limitations might go away in the future.
These gateways are configured with a few regional parameters (France by default). These parameters are easy to change by writing a custom template.
Telnet access and web access are enabled by default. You should change the default password by setting an administrator password via a Wazo “template device”.
By downloading and installing the Patton firmwares, you agree to the Patton Electronics Company conditions.
To provision a gateway that was previously configured manually, use the following commands on your gateway (configure mode), replacing WAZO_IP by the IP address of your Wazo server:
profile provisioning PF_PROVISIONING_CONFIG
destination configuration
location 1 http://WAZO_IP:8667/$(system.mac).cfg
activation reload graceful
exit
provisioning execute PF_PROVISIONING_CONFIG
Panasonic¶
Panasonic KX-HTXXX series:
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
KX-HT113 | No | — | No |
KX-HT123 | No | — | No |
KX-HT133 | No | — | No |
KX-HT136 | No | — | No |
Note
This phone is for testing for the moment
Polycom¶
|SoundPoint IP | |SoundStation IP | |Business Media Phone | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
SPIP331 | SPIP335 | SPIP450 | SPIP550 | SPIP560 | SPIP650 | SPIP5000 | SPIP6000 | SPIP7000 | VVX101 | VVX201 | VVX300 | VVX310 | VVX400 | VVX410 | VVX500 | VVX600 | |
Provisioning | NT | Y | Y | Y | NT | NT | NT | Y | NT | Y | Y | Y | Y | Y | Y | Y | NYT |
H-A | N | Y | N | Y | N | N | N | N | N | Y | Y | Y | Y | Y | Y | Y | N |
Directory XIVO | N | N | N | FK | N | N | N | N | N | N | N | FK | FK | FK | FK | FK | N |
Funckeys | N | 0 | 2 | 3 | 3 | 47 | 0 | 0 | 0 | 0 | 0 | 6 | 6 | 12 | 12 | 12 | 0 |
Supported programmable keys | |||||||||||||||||
User with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Group | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Queue | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Conference Room with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
General Functions | |||||||||||||||||
Online call recording | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | N | N | N | N | N | N | N | NYT |
Phone status | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Sound recording | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Call recording | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Incoming call filtering | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Do not disturb | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | SK | SK | SK | SK | SK | SK | SK | NYT |
Group interception | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Listen to online calls | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Directory access | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Filtering Boss - Secretary | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Transfers Functions | |||||||||||||||||
Blind transfer | NYT | SK | NYT | N | NYT | NYT | NYT | NYT | NYT | SK | SK | HK | HK | HK | HK | SK | NYT |
Indirect transfer | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | SK | SK | HK | HK | HK | HK | SK | NYT |
Forwards Functions | |||||||||||||||||
Disable all forwarding | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Enable/Disable forwarding on no answer | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Enable/Disable forwarding on busy | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Enable/Disable forwarding unconditional | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Voicemail Functions | |||||||||||||||||
Enable voicemail with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Reach the voicemail | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | SK | SK | HK | HK | HK | HK | SK | NYT |
Delete messages from voicemail | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Agent Functions | |||||||||||||||||
Connect/Disconnect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Connect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Disconnect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Parking Functions | |||||||||||||||||
Parking | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Parking position | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Paging Functions | |||||||||||||||||
Paging | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT |
Particularities:
The latest Polycom firmwares can take a lot of time to download and install due to their size (~650 MiB). For this reason, these files are explicitly excluded from the Wazo backups.
For directed call pickup to work via the BLF function keys, you need to make sure that the option Set caller-id in dialog-info+xml notify is enabled on your Wazo. This option is located on the page, in the Signaling tab.
Also, directed call pickup via a BLF function key will not work if the extension number of the supervised user is different from its caller ID number.
Default password is 9486 (i.e. the word “xivo” on a telephone keypad).
On the VVX101 and VVX201, to have the two line keys mapped to the same SIP line, create a custom template with the following content:
{% extends 'base.tpl' -%} {% block remote_phonebook -%} {% endblock -%} {% block model_specific_parameters -%} reg.1.lineKeys="2" {% endblock -%}
This is especially useful on the VVX101 since it supports a maximum of 1 SIP line and does not support function keys.
Note
(Wazo HA cluster) BLF function key saved on the master node are not available.
Supported expansion modules:
- Polycom® VVX Color Expansion (for Polycom® VVX 300/310/400/410/500/600)
- Polycom® VVX Paper Expansion (for Polycom® VVX 300/310/400/410/500/600)
- Polycom® SoundPoint IP Backlit (for Polycom® SoundPoint 650)
Warning
Polycom® VVX® Camera are not supported.
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
SPIP320 | No | 0 | No |
SPIP321 | No | 0 | No |
SPIP330 | No | 0 | No |
SPIP430 | No | 0 | No |
SPIP501 | Yes | 0 | No |
SPIP600 | No | 0 | No |
SPIP601 | No | 0 | No |
SPIP670 | No | 47 | No |
SoundStation IP:
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
SPIP4000 | No | 0 | No |
Others:
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
VVX1500 | No | 0 | No |
Snom¶
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
300 | No | 6 | Yes |
320 | Yes | 12 | Yes |
360 | No | — | Yes |
820 | Yes | 4 | Yes |
MP | No | — | Yes |
PA1 | No | 0 | Yes |
Warning
If you are using Snom phones with HA, you should not assign multiple lines to the same device.
There’s a known issue with the provisioning of Snom phones in Wazo:
- After a factory reset of a phone, if no language and timezone are set for the “default config device” in , you will be forced to select a default language and timezone on the phone UI.
370 | 710 | 715 | 720 | D725 | D745 | 760 | D765 | 821 | 870 | |
---|---|---|---|---|---|---|---|---|---|---|
Provisioning | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
H-A | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Directory XIVO | HK | SK | SK | HK | HK | HK | HK | HK | HK | HK |
Funckeys | 12 | 5 | 5 | 18 | 18 | 32 | 16 | 16 | 12 | 15 |
Supported programmable keys | ||||||||||
User with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Group | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Queue | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Conference Room with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
General Functions | ||||||||||
Online call recording | N | N | N | N | N | N | N | N | N | N |
Phone status | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Sound recording | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Call recording | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Incoming call filtering | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Do not disturb | HK | SK | SK | HK | HK | HK | HK | HK | HK | HK |
Group interception | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Listen to online calls | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Directory access | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Filtering Boss - Secretary | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Transfers Functions | ||||||||||
Blind transfer | Y | SK | SK | HK | HK | HK | HK | HK | HK | HK |
Indirect transfer | Y | SK | SK | HK | HK | HK | HK | HK | HK | HK |
Forwards Functions | ||||||||||
Disable all forwarding | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Enable/Disable forwarding on no answer | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Enable/Disable forwarding on busy | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Enable/Disable forwarding unconditional | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Voicemail Functions | ||||||||||
Enable voicemail with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Reach the voicemail | HK | HK | HK | HK | HK | HK | HK | HK | HK | HK |
Delete messages from voicemail | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Agent Functions | ||||||||||
Connect/Disconnect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Connect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Disconnect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Parking Functions | ||||||||||
Parking | Y | N | N | N | N | N | N | N | Y | Y |
Parking position | Y | N | N | N | N | N | N | N | Y | Y |
Paging Functions | ||||||||||
Paging | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Supported expansion modules:
- Snom® Vision (for Snom® 7xx series and Snom® 8xx series)
- Snom® D7 (for Snom® 7xx series)
Note
For some models, function keys are shared with line keys
There’s the following known limitations/issues with the provisioning of Snom phones in Wazo:
- If you are using Snom phones with HA, you should not assign multiple lines to the same device.
- The Snom D745 has limited space for function key labels: long labels might be split in a suboptimal way.
- When using a D7 expansion module, the function key label will not be shown on the first reboot or resynchronization. You’ll need to reboot or resynchronize the phone a second time for the label to be shown properly.
- After a factory reset of a phone, if no language and timezone are set for the “default config device” in , you will be forced to select a default language and timezone on the phone UI.
Technicolor¶
Previously known as Thomson:
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
ST2022 | No | — | — |
ST2030 | Yes | 10 | Yes |
Note
Function keys are shared with line keys
Yealink¶
T19P | T19P E2 | T20P | T21P | T21P E2 | T22P | T26P | T28P | T32G | T38G | T40P | T41P | T42G | T46G | T48G | W52P | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Provisioning | Y | Y | Y | Y | Y | Y | Y | Y | NT | Y | Y | Y | Y | Y | Y | Y |
H-A | Y | Y | Y | Y | Y | Y | Y | Y | N | N | Y | Y | Y | Y | Y | Y |
Directory XIVO | N | Y | N | N | Y | N | N | N | Y | Y | Y | Y | Y | N | Y | Y |
Funckeys | 0 | 0 | 2 | 2 | 2 | 3 | 13 | 16 | 3 | 16 | 3 | 15 | 15 | 27 | 27 | 0 |
Supported programmable keys | ||||||||||||||||
User with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Group | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Queue | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Conference Room with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
General Functions | ||||||||||||||||
Online call recording | N | N | N | N | N | N | N | N | NYT | N | N | N | N | N | N | N |
Phone status | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Sound recording | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Call recording | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Incoming call filtering | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Do not disturb | N | N | Y | SK | SK | SK | SK | SK | NYT | SK | SK | SK | SK | SK | SK | N |
Group interception | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Listen to online calls | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Directory access | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Filtering Boss - Secretary | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Transfers Functions | ||||||||||||||||
Blind transfer | SK | SK | HK | HK | HK | HK | HK | HK | NYT | HK | SK | SK | SK | HK | HK | SK |
Indirect transfer | SK | SK | HK | HK | HK | HK | HK | HK | NYT | HK | SK | SK | SK | HK | HK | SK |
Forwards Functions | ||||||||||||||||
Disable all forwarding | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Enable/Disable forwarding on no answer | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Enable/Disable forwarding on busy | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Enable/Disable forwarding unconditional | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Voicemail Functions | ||||||||||||||||
Enable voicemail with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Reach the voicemail | N | N | HK | HK | HK | HK | HK | HK | NYT | HK | HK | HK | HK | HK | HK | HK |
Delete messages from voicemail | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Agent Functions | ||||||||||||||||
Connect/Disconnect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Connect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Disconnect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N |
Parking Functions | ||||||||||||||||
Parking | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | Y | N |
Parking position | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | Y | N |
Paging Functions | ||||||||||||||||
Paging | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | Y | N |
Regarding the W52P (DECT), there is firmware for both the base station and the handset. The base and the handset are probably going to work if they are not using the same firmware version, although this does not seem to be officially recommended. By default, a base station will try to upgrade the firmware of an handset over the air (OTA) if the following conditions are met:
- Handset with firmware 26.40.0.15 or later
- Base station with firmware 25.40.0.15 or later
- Handset with hardware 26.0.0.6 or later
Otherwise, you’ll have to manually upgrade the handset firmware via USB.
In all cases, you should consult the Yealink documentation on Upgrading W52x Handset Firmware.
Note
Some function keys are shared with line keys
Supported expansion modules:
- Yealink® EXP38 (for Yealink® T26P/T28P)
- Yealink® EXP39 (for Yealink® T26P/T28P)
- Yealink® EXP40 (for Yealink® T46G/T48G)
Model | Tested [1] | Fkeys [2] | Wazo HA [3] | Plugin |
---|---|---|---|---|
CP860 | No | 0 | — | xivo-yealink-v72 |
T23P | No | 3 | — | xivo-yealink-v80 |
T23G | Yes | 3 | Yes | xivo-yealink-v80 |
T27P | Yes | 21 | Yes | xivo-yealink-v80 |
T29G | No | 27 | — | xivo-yealink-v80 |
T49G | Yes | 29 | Yes | xivo-yealink-v80 |
Note
Some function keys are shared with line keys
Zenitel¶
Model | Tested [1] | Fkeys [2] | Wazo HA [3] |
---|---|---|---|
IP station | Yes | 1 | No |
[1] | (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18) Tested means the device has been tested by the Wazo development team and that
the developers have access to this device. |
[2] | (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18) Fkeys is the number of programmable function keys that you can configure from the
Wazo web interface. It is not necessarily the same as the number of physical function
keys the device has (for example, a 6757i has 12 physical keys but you can configure 30
function keys because of the page system). |
[3] | (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18) Wazo HA means the device is confirmed to work with Wazo HA. |
[4] | These devices are marked as Not Tested because other similar models using the same firmware have been tested instead.
If these devices ever present any bugs, they will be troubleshooted by the Wazo support team. |