CSV Migration

This page describes how to migrate CSV files from the legacy format to the new format. Consult the API documentation on user imports for further details.

CSV Data

• Only data encoded as UTF-8 will be accepted
• The pipe delimiter (|) has been replaced by a comma (,)
• Double-quotes (") must be escaped by writing them twice (e.g Robert ""Bob"" Jenkins)

Field names

Fields have been renamed in the new CSV format. Use the following table to rename your fields. Fields marked as N/A are no longer supported.

Old name	New name
entityid	entity_id
firstname	firstname
lastname	lastname
language	language
outcallerid	outgoing_caller_id
mobilephonenumber	mobile_phone_number
agentnumber	N/A
bosssecretary	N/A
callerid	N/A
enablehint	supervision_enabled
enablexfer	call_transfer_enabled
enableclient	cti_profile_enabled
profileclient	cti_profile_name
username	username
password	password
phonenumber	exten
context	context
protocol	line_protocol
linename	sip_username
linesecret	sip_secret
incallexten	incall_exten
incallcontext	incall_context
incallringseconds	incall_ring_seconds
voicemailname	voicemail_name
voicemailnumber	voicemail_number
voicemailcontext	voicemail_context
voicemailpassword	voicemail_password
voicemailemail	voicemail_email
voicemailattach	voicemail_attach_audio
voicemaildelete	voicemail_delete_messages
voicemailaskpassword	voicemail_ask_password