Officially Supported Devices¶
The officially supported devices will be supported across upgrades and phone features are guaranteed to be supported on the latest version.
xivo-provd plugins for these devices can be installed from the
“officially supported devices” repository.
Aastra¶
Aastra has been acquired by Mitel in 2014. In XiVO, the 6700 series and 6800 series phones are still referenced as Aastra phones, for historical and compatibility reasons.
6700i series¶
| 6731i | 6735i | 6737i | 6739i | 6755i | 6757i | |
|---|---|---|---|---|---|---|
| Provisioning | Y | Y | Y | Y | Y | Y |
| H-A | Y | Y | Y | Y | Y | Y |
| Directory XIVO | Y | Y | Y | Y | Y | Y |
| Funckeys | 8 | 26 | 30 | 55 | 26 | 30 |
| Supported programmable keys | ||||||
| User with supervision function | Y | Y | Y | Y | Y | Y |
| Group | Y | Y | Y | Y | Y | Y |
| Queue | Y | Y | Y | Y | Y | Y |
| Conference Room with supervision function | Y | Y | Y | Y | Y | Y |
| General Functions | ||||||
| Online call recording | N | N | N | N | N | N |
| Phone status | Y | Y | Y | Y | Y | Y |
| Sound recording | Y | Y | Y | Y | Y | Y |
| Call recording | Y | Y | Y | Y | Y | Y |
| Incoming call filtering | Y | Y | Y | Y | Y | Y |
| Do not disturb | Y | Y | Y | Y | Y | Y |
| Group interception | Y | Y | Y | Y | Y | Y |
| Listen to online calls | Y | Y | Y | Y | Y | Y |
| Directory access | Y | Y | Y | Y | Y | Y |
| Filtering Boss - Secretary | Y | Y | Y | Y | Y | Y |
| Transfers Functions | ||||||
| Blind transfer | HK | Y | Y | HK | Y | Y |
| Indirect transfer | HK | Y | Y | HK | Y | Y |
| Forwards Functions | ||||||
| Disable all forwarding | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding on no answer | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding on busy | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding unconditional | Y | Y | Y | Y | Y | Y |
| Voicemail Functions | ||||||
| Enable voicemail with supervision function | Y | Y | Y | Y | Y | Y |
| Reach the voicemail | Y | Y | Y | HK | Y | Y |
| Delete messages from voicemail | Y | Y | Y | Y | Y | Y |
| Agent Functions | ||||||
| Connect/Disconnect a static agent | Y | Y | Y | Y | Y | Y |
| Connect a static agent | Y | Y | Y | Y | Y | Y |
| Disconnect a static agent | Y | Y | Y | Y | Y | Y |
| Parking Functions | ||||||
| Parking | Y | Y | Y | Y | Y | Y |
| Parking position | Y | Y | Y | Y | Y | Y |
| Paging Functions | ||||||
| Paging | Y | Y | Y | Y | Y | Y |
Supported expansion modules:
- Aastra® M670i (for Aastra® 35i/37i/39i/53i/55i/57i)
- Aastra® M675i (for Aastra® 35i/37i/39i/55i/57i)
6800i series¶
| 6863i | 6865i | 6867i | 6869i | |
|---|---|---|---|---|
| Provisioning | Y | Y | Y | NT |
| H-A | Y | Y | Y | Y |
| Directory XIVO | Y | Y | Y | Y |
| Funckeys | 0 | 8 | 38 | 68 |
| Supported programmable keys | ||||
| User with supervision function | N | Y | Y | Y |
| Group | N | Y | Y | Y |
| Queue | N | Y | Y | Y |
| Conference Room with supervision function | N | Y | Y | Y |
| General Functions | ||||
| Online call recording | N | Y | Y | Y |
| Phone status | N | Y | Y | Y |
| Sound recording | N | Y | Y | Y |
| Call recording | N | Y | Y | Y |
| Incoming call filtering | N | Y | Y | Y |
| Do not disturb | N | Y | Y | Y |
| Group interception | N | Y | Y | Y |
| Listen to online calls | N | Y | Y | Y |
| Directory access | N | Y | Y | Y |
| Filtering Boss - Secretary | N | Y | Y | Y |
| Transfers Functions | ||||
| Blind transfer | HK | HK | HK | HK |
| Indirect transfer | HK | HK | HK | HK |
| Forwards Functions | ||||
| Disable all forwarding | N | Y | Y | Y |
| Enable/Disable forwarding on no answer | N | Y | Y | Y |
| Enable/Disable forwarding on busy | N | Y | Y | Y |
| Enable/Disable forwarding unconditional | N | Y | Y | Y |
| Voicemail Functions | ||||
| Enable voicemail with supervision function | N | Y | Y | Y |
| Reach the voicemail | N | Y | Y | Y |
| Delete messages from voicemail | N | Y | Y | Y |
| Agent Functions | ||||
| Connect/Disconnect a static agent | N | Y | Y | Y |
| Connect a static agent | N | Y | Y | Y |
| Disconnect a static agent | N | Y | Y | Y |
| Parking Functions | ||||
| Parking | N | Y | Y | Y |
| Parking position | N | Y | Y | Y |
| Paging Functions | ||||
| Paging | N | Y | Y | Y |
Supported expansion modules:
- Aastra® M680 (for Aastra® 6865i/6867i/6869i)
- Aastra® M685 (for Aastra® 6865i/6867i/6869i)
DECT Infrastructure¶
| RFP35 | RFP36 | |
|---|---|---|
| Provisioning | N | N |
| H-A | N | N |
| Directory XIVO | N | N |
| Funckeys | 0 | 0 |
Cisco¶
ATAs¶
| SPA122 | SPA3102 | SPA8000 | |
|---|---|---|---|
| Provisioning | Y | Y | Y |
| H-A | N | N | N |
| Directory XIVO | N | N | N |
| Funckeys | 0 | 0 | 0 |
For best results, activate DHCP Integration on your XiVO.
These devices can be used to connect faxes. For better success with faxes some parameters must be changed. You can read the Using analog gateways section.
Note
If you want to manually resynchronize the configuration from the ATA device you should use the following url:
http://ATA_IP/admin/resync?http://XIVO_IP:8667/CONF_FILE
where :
- ATA_IP is the IP address of the ATA,
- XIVO_IP is the IP address of your XiVO,
- CONF_FILE is one of
spa3102.cfg,spa8000.cfg
Cisco 7900 Series¶
| 7905G | 7906G | 7911G | 7912G | 7920 | 7921G | 7940G | 7941G | 7941G-GE | 7942G | 7960G | 7961G | 7962G | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Provisioning | N [1] | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| H-A | N | Y | Y | Y | NT | NT | Y | Y | Y | Y | Y | Y | Y |
| Directory XIVO | N | FK | FK | FK | N | N | FK | FK | FK | FK | FK | FK | FK |
| Funckeys | N | 4 | 4 | 4 | 0 | 0 | 1 | 1 | 1 | 1 | 5 | 5 | 5 |
| Supported programmable keys | |||||||||||||
| User with supervision function | NT | N | N | N | N | N | Y | Y | Y | Y | Y | Y | Y |
| Group | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Queue | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Conference Room with supervision function | NT | N | N | N | N | N | Y | Y | Y | Y | Y | Y | Y |
| General Functions | |||||||||||||
| Online call recording | NT | N | N | N | N | N | N | N | N | N | N | N | N |
| Phone status | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Sound recording | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Call recording | NT | N | N | N | N | N | Y | Y | Y | Y | Y | Y | Y |
| Incoming call filtering | NT | N | N | N | N | N | Y | Y | Y | Y | Y | Y | Y |
| Do not disturb | NT | N | N | SK | N | N | SK | SK | SK | SK | SK | SK | SK |
| Group interception | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Listen to online calls | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Directory access | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Filtering Boss - Secretary | NT | N | N | N | N | N | Y | Y | Y | Y | Y | Y | Y |
| Transfers Functions | |||||||||||||
| Blind transfer | NT | N | N | N | N | N | N | N | N | N | N | N | N |
| Indirect transfer | NT | N | N | SK | N | N | SK | SK | SK | SK | SK | SK | SK |
| Forwards Functions | |||||||||||||
| Disable all forwarding | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding on no answer | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding on busy | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding unconditional | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Voicemail Functions | |||||||||||||
| Enable voicemail with supervision function | NT | N | N | N | N | N | N | N | N | N | N | N | N |
| Reach the voicemail | NT | N | N | SK | N | N | HK | HK | HK | NY | HK | HK | HK |
| Delete messages from voicemail | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Agent Functions | |||||||||||||
| Connect/Disconnect a static agent | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Connect a static agent | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Disconnect a static agent | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
| Parking Functions | |||||||||||||
| Parking | NT | N | N | N | N | N | N | N | N | N | N | N | N |
| Parking position | NT | N | N | N | N | N | N | N | N | N | N | N | N |
| Paging Functions | |||||||||||||
| Paging | NT | N | N | Y | N | N | Y | Y | Y | Y | Y | Y | Y |
Warning
These phones can only be used in SCCP mode. They are limited to the features supported in XIVO’s SCCP implementation.
To install firmware for xivo-cisco-sccp plugins, you need to manually download
the firmware files from the Cisco website and save them in the
/var/lib/xivo-provd/plugins/$plugin-name/var/cache directory.
This directory is created by XiVO when you install the plugin (i.e. xivo-cisco-sccp-legacy). If you create the directory manually, the installation will fail.
Warning
Access to Cisco firmware updates requires a Cisco account with sufficient privileges. The account requires paying for the service and remains under the responsibility of the client or partner. Avencall is not responsible for these firmwares and does not offer any updates.
For example, if you have installed the xivo-cisco-sccp-legacy plugin and you want to install the 7940-7960-fw, networklocale and userlocale_fr_FR package, you must:
- Go to http://www.cisco.com
- Click on “Log In” in the top right corner of the page, and then log in
- Click on the “Support” menu
- Click on the “Downloads” tab, then on “Voice & Unified Communications”
- Select “IP Telephony”, then “Unified Communications Endpoints”, then the model of your phone (in this example, the 7940G)
- Click on “Skinny Client Control Protocol (SCCP) software”
- Choose the same version as the one shown in the plugin
- Download the file with an extension ending in ”.zip”, which is usually the last file in the list
- In the XiVO web interface, you’ll then be able to click on the “install” button for the firmware
The procedure is similar for the network locale and the user locale package, but:
- Instead of clicking on “Skinny Client Control Protocol (SCCP) software”, click on “Unified Communications Manager Endpoints Locale Installer”
- Click on “Linux”
- Choose the same version of the one shown in the plugin
- For the network locale, download the file named “po-locale-combined-network.cop.sgn”
- For the user locale, download the file named “po-locale-$locale-name.cop.sgn, for example “po-locale-fr_FR.cop.sgn” for the “fr_FR” locale
- Both files must be placed in
/var/lib/xivo-provd/plugins/$plugin-name/var/cachedirectory. Then install them in the XiVO Web Interface.
Note
Currently user and network locale 9.0.2 should be used for plugins xivo-sccp-legacy and xivo-cisco-sccp-9.0.3
Digium¶
| D40 | D50 | D70 | |
|---|---|---|---|
| Provisioning | Y | NYT | Y |
| H-A | Y | NYT | Y |
| Directory XIVO | N | NYT | N |
| Funckeys | 2 | 14 | 106 |
| Supported programmable keys | |||
| User with supervision function | N | NYT | N |
| Group | Y | NYT | Y |
| Queue | Y | NYT | Y |
| Conference Room with supervision function | Y | NYT | Y |
| General Functions | |||
| Online call recording | N | NYT | N |
| Phone status | Y | NYT | Y |
| Sound recording | Y | NYT | Y |
| Call recording | Y | NYT | Y |
| Incoming call filtering | Y | NYT | Y |
| Do not disturb | HK | NYT | HK |
| Group interception | Y | NYT | Y |
| Listen to online calls | N | NYT | N |
| Directory access | N | NYT | N |
| Filtering Boss - Secretary | Y | NYT | Y |
| Transfers Functions | |||
| Blind transfer | HK | NYT | HK |
| Indirect transfer | HK | NYT | HK |
| Forwards Functions | |||
| Disable all forwarding | Y | NYT | Y |
| Enable/Disable forwarding on no answer | Y | NYT | Y |
| Enable/Disable forwarding on busy | Y | NYT | Y |
| Enable/Disable forwarding unconditional | Y | NYT | Y |
| Voicemail Functions | |||
| Enable voicemail with supervision function | Y | NYT | Y |
| Reach the voicemail | HK | NYT | HK |
| Delete messages from voicemail | Y | NYT | Y |
| Agent Functions | |||
| Connect/Disconnect a static agent | Y | NYT | Y |
| Connect a static agent | Y | NYT | Y |
| Disconnect a static agent | Y | NYT | Y |
| Parking Functions | |||
| Parking | N | NYT | N |
| Parking position | N | NYT | N |
| Paging Functions | |||
| Paging | Y | NYT | Y |
Note
Some function keys are shared with line keys
Particularities:
- For best results, activate DHCP Integration on your XiVO.
- Impossible to do directed pickup using a BLF function key.
- Only supports DTMF in RFC2833 mode.
- Does not work reliably with Cisco ESW520 PoE switch. When connected to such a switch, the D40 tends to reboot randomly, and the D70 does not boot at all.
- It’s important to not edit the phone configuration via the phones’ web interface when using these phones with XiVO.
- Paging doesn’t work.
Mitel¶
The Mitel 6700 Series and 6800 Series SIP Phones are supported in XiVO. See the Aastra section.
Polycom¶
| |SoundPoint IP | |SoundStation IP | |Business Media Phone | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SPIP331 | SPIP335 | SPIP450 | SPIP550 | SPIP560 | SPIP650 | SPIP5000 | SPIP6000 | SPIP7000 | VVX300 | VVX310 | VVX400 | VVX410 | VVX500 | VVX600 | |
| Provisioning [1] | NT [1] | Y | Y | Y | NT [1] | NT [1] | NT [1] | Y | NT [1] | Y | Y | Y | Y | Y | NYT |
| H-A | N | Y | N | Y | N | N | N | N | N | Y | Y | Y | Y | Y | N |
| Directory XIVO | N | N | N | FK | N | N | N | N | N | FK | FK | FK | FK | FK | N |
| Funckeys | N | 0 | 2 | 3 | 3 | 47 | 0 | 0 | 0 | 6 | 6 | 12 | 12 | 12 | 0 |
| Supported programmable keys | |||||||||||||||
| User with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Group | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Queue | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Conference Room with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| General Functions | |||||||||||||||
| Online call recording | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | N | N | N | N | N | NYT |
| Phone status | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Sound recording | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Call recording | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Incoming call filtering | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Do not disturb | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | SK | SK | SK | SK | SK | NYT |
| Group interception | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Listen to online calls | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Directory access | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Filtering Boss - Secretary | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Transfers Functions | |||||||||||||||
| Blind transfer | NYT | SK | NYT | N | NYT | NYT | NYT | NYT | NYT | HK | HK | HK | HK | SK | NYT |
| Indirect transfer | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | HK | HK | HK | HK | SK | NYT |
| Forwards Functions | |||||||||||||||
| Disable all forwarding | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Enable/Disable forwarding on no answer | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Enable/Disable forwarding on busy | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Enable/Disable forwarding unconditional | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Voicemail Functions | |||||||||||||||
| Enable voicemail with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Reach the voicemail | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | HK | HK | HK | HK | SK | NYT |
| Delete messages from voicemail | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Agent Functions | |||||||||||||||
| Connect/Disconnect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Connect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Disconnect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Parking Functions | |||||||||||||||
| Parking | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Parking position | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
| Paging Functions | |||||||||||||||
| Paging | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | NYT |
Particularities:
For directed call pickup to work via the BLF function keys, you need to make sure that the option Set caller-id in dialog-info+xml notify is enabled on your XiVO. This option is located on the page, in the Signaling tab.
Also, directed call pickup via a BLF function key will not work if the extension number of the supervised user is different from its caller ID number.
Default password is 9486 (i.e. the word “xivo” on a telephone keypad).
Note
(XiVO HA cluster) BLF function key saved on the master node are not available.
Supported expansion modules:
- Polycom® VVX Color Expansion (for Polycom® VVX 300/310/400/410/500/600)
- Polycom® VVX Paper Expansion (for Polycom® VVX 300/310/400/410/500/600)
- Polycom® SoundPoint IP Backlit (for Polycom® SoundPoint 650)
Warning
Polycom® VVX® Camera are not supported.
Snom¶
| 370 | 710 | 715 | 720 | D725 | 760 | D765 | 821 | 870 | |
|---|---|---|---|---|---|---|---|---|---|
| Provisioning | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| H-A | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Directory XIVO | HK | SK | SK | HK | HK | HK | HK | HK | HK |
| Funckeys | 12 | 5 | 5 | 18 | 18 | 16 | 16 | 12 | 15 |
| Supported programmable keys | |||||||||
| User with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Group | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Queue | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Conference Room with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| General Functions | |||||||||
| Online call recording | N | N | N | N | N | N | N | N | N |
| Phone status | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Sound recording | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Call recording | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Incoming call filtering | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Do not disturb | HK | SK | SK | HK | HK | HK | HK | HK | HK |
| Group interception | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Listen to online calls | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Directory access | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Filtering Boss - Secretary | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Transfers Functions | |||||||||
| Blind transfer | Y | SK | SK | HK | HK | HK | HK | HK | HK |
| Indirect transfer | Y | SK | SK | HK | HK | HK | HK | HK | HK |
| Forwards Functions | |||||||||
| Disable all forwarding | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding on no answer | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding on busy | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Enable/Disable forwarding unconditional | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Voicemail Functions | |||||||||
| Enable voicemail with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Reach the voicemail | HK | HK | HK | HK | HK | HK | HK | HK | HK |
| Delete messages from voicemail | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Agent Functions | |||||||||
| Connect/Disconnect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Connect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Disconnect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y |
| Parking Functions | |||||||||
| Parking | Y | N | N | N | N | N | N | Y | Y |
| Parking position | Y | N | N | N | N | N | N | Y | Y |
| Paging Functions | |||||||||
| Paging | Y | Y | Y | Y | Y | Y | Y | Y | Y |
Supported expansion modules:
- Snom® Vision (for Snom® 7xx series and Snom® 8xx series)
- Snom® D7 (for Snom® 7xx series)
Note
For some models, function keys are shared with line keys
There’s the following known limitations/issues with the provisioning of Snom phones in XiVO:
- If you are using Snom phones with HA, you should not assign multiple lines to the same device.
- When using a D7 expansion module, the function key label will not be shown on the first reboot or resynchronization. You’ll need to reboot or resynchronize the phone a second time for the label to be shown properly.
- After a factory reset of a phone, if no language and timezone are set for the “default config device” in , you will be forced to select a default language and timezone on the phone UI.
Yealink¶
| T19P | T19P E2 | T20P | T21P | T21P E2 | T22P | T26P | T28P | T32G | T38G | T41P | T42G | T46G | T48G | W52P | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Provisioning | Y | Y | Y | Y | Y | Y | Y | Y | NT [1] | Y | Y | Y | Y | Y | Y |
| H-A | Y | Y | Y | Y | Y | Y | Y | Y | N | N | Y | Y | Y | Y | Y |
| Directory XIVO | N | Y | N | N | Y | N | N | N | Y | Y | Y | Y | N | Y | Y |
| Funckeys | 0 | 0 | 2 | 2 | 2 | 3 | 13 | 16 | 3 | 16 | 15 | 15 | 27 | 27 | 0 |
| Supported programmable keys | |||||||||||||||
| User with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Group | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Queue | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Conference Room with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| General Functions | |||||||||||||||
| Online call recording | N | N | N | N | N | N | N | N | NYT | N | N | N | N | N | N |
| Phone status | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Sound recording | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Call recording | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Incoming call filtering | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Do not disturb | N | N | Y | SK | SK | SK | SK | SK | NYT | SK | SK | SK | SK | SK | N |
| Group interception | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Listen to online calls | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Directory access | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Filtering Boss - Secretary | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Transfers Functions | |||||||||||||||
| Blind transfer | SK | SK | HK | HK | HK | HK | HK | HK | NYT | HK | SK | SK | HK | HK | SK |
| Indirect transfer | SK | SK | HK | HK | HK | HK | HK | HK | NYT | HK | SK | SK | HK | HK | SK |
| Forwards Functions | |||||||||||||||
| Disable all forwarding | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Enable/Disable forwarding on no answer | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Enable/Disable forwarding on busy | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Enable/Disable forwarding unconditional | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Voicemail Functions | |||||||||||||||
| Enable voicemail with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Reach the voicemail | N | N | HK | HK | HK | HK | HK | HK | NYT | HK | HK | HK | HK | HK | HK |
| Delete messages from voicemail | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Agent Functions | |||||||||||||||
| Connect/Disconnect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Connect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Disconnect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | N |
| Parking Functions | |||||||||||||||
| Parking | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | N |
| Parking position | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | N |
| Paging Functions | |||||||||||||||
| Paging | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | N |
Regarding the W52P (DECT), there is firmware for both the base station and the handset. The base and the handset are probably going to work if they are not using the same firmware version, although this does not seem to be officially recommended. By default, a base station will try to upgrade the firmware of an handset over the air (OTA) if the following conditions are met:
- Handset with firmware 26.40.0.15 or later
- Base station with firmware 25.40.0.15 or later
- Handset with hardware 26.0.0.6 or later
Otherwise, you’ll have to manually upgrade the handset firmware via USB.
In all cases, you should consult the Yealink documentation on Upgrading W52x Handset Firmware.
Note
Some function keys are shared with line keys
Supported expansion modules:
- Yealink® EXP38 (for Yealink® T26P/T28P)
- Yealink® EXP39 (for Yealink® T26P/T28P)
- Yealink® EXP40 (for Yealink® T46G/T48G)
Caption :
| [1] | (1, 2, 3, 4, 5, 6, 7, 8) These devices are marked as Not Tested because other similar models using the same firmware have been tested instead.
If these devices ever present any bugs, they will be troubleshooted by the XiVO support team. |
