.. _official-devices: Officially Supported Devices ============================ The officially supported devices will be supported across upgrades and phone features are guaranteed to be supported on the latest version. ``xivo-provd`` plugins for these devices can be installed from the :ref:`"officially supported devices" repository `. Aastra ------ Aastra has been acquired by Mitel in 2014. In Wazo, the 6700 series and 6800 series phones are still referenced as Aastra phones, for historical and compatibility reasons. 6700i series ^^^^^^^^^^^^ +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | | 6731i | 6735i | 6737i | 6739i | 6755i | 6757i | +============================================+=======+=======+=======+=======+=======+=======+ | Provisioning | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | H-A | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Directory XIVO | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Funckeys | 8 | 26 | 30 | 55 | 26 | 30 | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | | **Supported programmable keys** | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | User with supervision function | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Group | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Queue | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Conference Room with supervision function | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | **General Functions** | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Online call recording | N | N | N | N | N | N | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Phone status | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Sound recording | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Call recording | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Incoming call filtering | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Do not disturb | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Group interception | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Listen to online calls | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Directory access | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Filtering Boss - Secretary | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | **Transfers Functions** | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Blind transfer | HK | Y | Y | HK | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Indirect transfer | HK | Y | Y | HK | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | **Forwards Functions** | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Disable all forwarding | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Enable/Disable forwarding on no answer | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Enable/Disable forwarding on busy | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Enable/Disable forwarding unconditional | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | **Voicemail Functions** | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Enable voicemail with supervision function | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Reach the voicemail | Y | Y | Y | HK | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Delete messages from voicemail | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | **Agent Functions** | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Connect/Disconnect a static agent | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Connect a static agent | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Disconnect a static agent | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | **Parking Functions** | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Parking | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Parking position | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | **Paging Functions** | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ | Paging | Y | Y | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+-------+-------+-------+ Supported expansion modules: * Aastra® M670i (for Aastra® 35i/37i/39i/53i/55i/57i) * Aastra® M675i (for Aastra® 35i/37i/39i/55i/57i) 6800i series ^^^^^^^^^^^^ +--------------------------------------------+-------+-------+-------+---------+ | | 6863i | 6865i | 6867i | 6869i | +============================================+=======+=======+=======+=========+ | Provisioning | Y | Y | Y | NT | +--------------------------------------------+-------+-------+-------+---------+ | H-A | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Directory XIVO | Y | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Funckeys | 0 | 8 | 38 | 68 | +--------------------------------------------+-------+-------+-------+---------+ | | **Supported programmable keys** | +--------------------------------------------+-------+-------+-------+---------+ | User with supervision function | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Group | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Queue | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Conference Room with supervision function | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | **General Functions** | +--------------------------------------------+-------+-------+-------+---------+ | Online call recording | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Phone status | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Sound recording | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Call recording | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Incoming call filtering | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Do not disturb | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Group interception | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Listen to online calls | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Directory access | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Filtering Boss - Secretary | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | **Transfers Functions** | +--------------------------------------------+-------+-------+-------+---------+ | Blind transfer | HK | HK | HK | HK | +--------------------------------------------+-------+-------+-------+---------+ | Indirect transfer | HK | HK | HK | HK | +--------------------------------------------+-------+-------+-------+---------+ | **Forwards Functions** | +--------------------------------------------+-------+-------+-------+---------+ | Disable all forwarding | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Enable/Disable forwarding on no answer | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Enable/Disable forwarding on busy | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Enable/Disable forwarding unconditional | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | **Voicemail Functions** | +--------------------------------------------+-------+-------+-------+---------+ | Enable voicemail with supervision function | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Reach the voicemail | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Delete messages from voicemail | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | **Agent Functions** | +--------------------------------------------+-------+-------+-------+---------+ | Connect/Disconnect a static agent | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Connect a static agent | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Disconnect a static agent | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | **Parking Functions** | +--------------------------------------------+-------+-------+-------+---------+ | Parking | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | Parking position | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ | **Paging Functions** | +--------------------------------------------+-------+-------+-------+---------+ | Paging | N | Y | Y | Y | +--------------------------------------------+-------+-------+-------+---------+ Supported expansion modules: * Aastra® M680 (for Aastra® 6865i/6867i/6869i) * Aastra® M685 (for Aastra® 6865i/6867i/6869i) DECT Infrastructure ^^^^^^^^^^^^^^^^^^^ +-------------------+--------+--------+ | | RFP35 | RFP36 | +===================+========+========+ | Provisioning | N | N | +-------------------+--------+--------+ | H-A | N | N | +-------------------+--------+--------+ | Directory XIVO | N | N | +-------------------+--------+--------+ | Funckeys | 0 | 0 | +-------------------+--------+--------+ Cisco ----- ATAs ^^^^ +-------------------+--------+---------+---------+ | | SPA122 | SPA3102 | SPA8000 | +===================+========+=========+=========+ | Provisioning | Y | Y | Y | +-------------------+--------+---------+---------+ | H-A | N | N | N | +-------------------+--------+---------+---------+ | Directory XIVO | N | N | N | +-------------------+--------+---------+---------+ | Funckeys | 0 | 0 | 0 | +-------------------+--------+---------+---------+ For best results, activate :ref:`dhcp-integration` on your Wazo. These devices can be used to connect faxes. For better success with faxes some parameters must be changed. You can read the :ref:`fax-analog-gateway` section. .. note:: If you want to manually resynchronize the configuration from the ATA device you should use the following url:: http://ATA_IP/admin/resync?http://WAZO_IP:8667/CONF_FILE where : * *ATA_IP* is the IP address of the ATA, * *WAZO_IP* is the IP address of your Wazo, * *CONF_FILE* is one of ``spa3102.cfg``, ``spa8000.cfg`` Cisco 7900 Series ^^^^^^^^^^^^^^^^^ +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | | 7905G | 7906G | 7911G | 7912G | 7920 | 7921G | 7940G | 7941G | 7941G-GE | 7942G | 7960G | 7961G | 7962G | +============================================+========+=======+========+=======+=======+=======+=======+=======+==========+=======+=======+=======+=======+ | Provisioning | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | H-A | Y | Y | Y | Y | NT | NT | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Directory XIVO | FK | FK | FK | FK | N | N | FK | FK | FK | FK | FK | FK | FK | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Funckeys | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | | **Supported programmable keys** | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | User with supervision function | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Group | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Queue | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Conference Room with supervision function | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | **General Functions** | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Online call recording | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Phone status | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Sound recording | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Call recording | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Incoming call filtering | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Do not disturb | SK | SK | SK | SK | N | N | SK | SK | SK | SK | SK | SK | SK | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Group interception | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Listen to online calls | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Directory access | Y | Y | Y | Y | N | N | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Filtering Boss - Secretary | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | **Transfers Functions** | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Blind transfer | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Indirect transfer | SK | SK | SK | SK | SK | SK | SK | SK | SK | SK | SK | SK | SK | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | **Forwards Functions** | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Disable all forwarding | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Enable/Disable forwarding on no answer | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Enable/Disable forwarding on busy | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Enable/Disable forwarding unconditional | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | **Voicemail Functions** | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Enable voicemail with supervision function | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Reach the voicemail | SK | SK | SK | SK | N | N | HK | HK | HK | HK | HK | HK | HK | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Delete messages from voicemail | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | **Agent Functions** | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Connect/Disconnect a static agent | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Connect a static agent | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Disconnect a static agent | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | **Parking Functions** | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Parking | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Parking position | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | **Paging Functions** | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ | Paging | N | N | N | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+--------+-------+-------+-------+-------+-------+----------+-------+-------+-------+-------+ .. warning:: These phones can only be used in SCCP mode. They are limited to the :ref:`features supported in Wazo's SCCP implementation `. .. _cisco-provisioning: To install firmware for xivo-cisco-sccp plugins, you need to manually download the firmware files from the Cisco website and save them in the :file:`/var/lib/xivo-provd/plugins/$plugin-name/var/cache` directory. This directory is created by Wazo when you install the plugin (i.e. xivo-cisco-sccp-legacy). If you create the directory manually, the installation will fail. .. warning:: Access to Cisco firmware updates requires a Cisco account with sufficient privileges. The account requires paying for the service and remains under the responsibility of the client or partner. The Wazo authors is not responsible for these firmwares and does not offer any updates. For example, if you have installed the ``xivo-cisco-sccp-legacy`` plugin and you want to install the ``7940-7960-fw``, ``networklocale`` and ``userlocale_fr_FR`` package, you must: * Go to http://www.cisco.com * Click on "Log In" in the top right corner of the page, and then log in * Click on the "Support" menu * Click on the "Downloads" tab, then on "Voice & Unified Communications" * Select "IP Telephony", then "Unified Communications Endpoints", then the model of your phone (in this example, the 7940G) * Click on "Skinny Client Control Protocol (SCCP) software" * Choose the same version as the one shown in the plugin * Download the file with an extension ending in ".zip", which is usually the last file in the list * In the Wazo web interface, you'll then be able to click on the "install" button for the firmware The procedure is similar for the network locale and the user locale package, but: * Instead of clicking on "Skinny Client Control Protocol (SCCP) software", click on "Unified Communications Manager Endpoints Locale Installer" * Click on "Linux" * Choose the same version of the one shown in the plugin * For the network locale, download the file named "po-locale-combined-network.cop.sgn" * For the user locale, download the file named "po-locale-$locale-name.cop.sgn, for example "po-locale-fr_FR.cop.sgn" for the "fr_FR" locale * Both files must be placed in :file:`/var/lib/xivo-provd/plugins/$plugin-name/var/cache` directory. Then install them in the Wazo Web Interface. .. note:: Currently user and network locale 11.5.1 should be used for plugins xivo-sccp-legacy and xivo-cisco-sccp-9.4 Digium ------ +--------------------------------------------+-------+-------+-------+ | | D40 | D50 | D70 | +============================================+=======+=======+=======+ | Provisioning | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | H-A | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Directory XIVO | N | NYT | N | +--------------------------------------------+-------+-------+-------+ | Funckeys | 2 | 14 | 106 | +--------------------------------------------+-------+-------+-------+ | **Supported programmable keys** | +--------------------------------------------+-------+-------+-------+ | User with supervision function | N | NYT | N | +--------------------------------------------+-------+-------+-------+ | Group | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Queue | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Conference Room with supervision function | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | **General Functions** | +--------------------------------------------+-------+-------+-------+ | Online call recording | N | NYT | N | +--------------------------------------------+-------+-------+-------+ | Phone status | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Sound recording | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Call recording | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Incoming call filtering | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Do not disturb | HK | NYT | HK | +--------------------------------------------+-------+-------+-------+ | Group interception | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Listen to online calls | N | NYT | N | +--------------------------------------------+-------+-------+-------+ | Directory access | N | NYT | N | +--------------------------------------------+-------+-------+-------+ | Filtering Boss - Secretary | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | **Transfers Functions** | +--------------------------------------------+-------+-------+-------+ | Blind transfer | HK | NYT | HK | +--------------------------------------------+-------+-------+-------+ | Indirect transfer | HK | NYT | HK | +--------------------------------------------+-------+-------+-------+ | **Forwards Functions** | +--------------------------------------------+-------+-------+-------+ | Disable all forwarding | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Enable/Disable forwarding on no answer | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Enable/Disable forwarding on busy | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Enable/Disable forwarding unconditional | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | **Voicemail Functions** | +--------------------------------------------+-------+-------+-------+ | Enable voicemail with supervision function | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Reach the voicemail | HK | NYT | HK | +--------------------------------------------+-------+-------+-------+ | Delete messages from voicemail | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | **Agent Functions** | +--------------------------------------------+-------+-------+-------+ | Connect/Disconnect a static agent | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Connect a static agent | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | Disconnect a static agent | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ | **Parking Functions** | +--------------------------------------------+-------+-------+-------+ | Parking | N | NYT | N | +--------------------------------------------+-------+-------+-------+ | Parking position | N | NYT | N | +--------------------------------------------+-------+-------+-------+ | **Paging Functions** | +--------------------------------------------+-------+-------+-------+ | Paging | Y | NYT | Y | +--------------------------------------------+-------+-------+-------+ .. note:: Some function keys are shared with line keys Particularities: * For best results, activate :ref:`dhcp-integration` on your Wazo. * Impossible to do directed pickup using a BLF function key. * Only supports DTMF in RFC2833 mode. * Does not work reliably with Cisco ESW520 PoE switch. When connected to such a switch, the D40 tends to reboot randomly, and the D70 does not boot at all. * It's important to not edit the phone configuration via the phones' web interface when using these phones with Wazo. * Paging doesn't work. Mitel ----- The Mitel 6700 Series and 6800 Series SIP Phones are supported in Wazo. See the Aastra_ section. Patton ------ The following analog VoIP gateways are supported: +--------------------------------------------+--------+--------+--------+--------+--------+--------+--------+ | | SN4112 | SN4114 | SN4116 | SN4118 | SN4316 | SN4324 | SN4332 | +============================================+========+========+========+========+========+========+========+ | Provisioning | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+--------+--------+--------+--------+--------+--------+ | H-A | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+--------+--------+--------+--------+--------+--------+ Wazo only supports configuring the FXS ports of these gateways. It does not support configuring the FXO ports. If you have a gateway on which you would like to configure the FXO ports, you'll need to write the FXO ports configuration manually by creating a :ref:`custom template ` for your gateway. It's only possible to enter a provisioning code on the first FXS port of a gateway. For example, if you have a gateway with 8 FXS ports, the first port can be configured by dialing a provisioning code from it, but ports 2 to 7 can only be configured via the Wazo web interface. Also, if you dial the :ref:`"reset to autoprov" extension ` from any port, the configuration of all the ports will be reset, not just the port on which the extension was dialed. These limitations might go away in the future. These gateways are configured with a few regional parameters (France by default). These parameters are easy to change by writing a :ref:`custom template `. Telnet access and web access are enabled by default. You should change the default password by setting an administrator password via a Wazo "template device". By downloading and installing the Patton firmwares, you agree to the `Patton Electronics Company conditions `_. To provision a gateway that was previously configured manually, use the following commands on your gateway (configure mode), replacing WAZO_IP by the IP address of your Wazo server:: profile provisioning PF_PROVISIONING_CONFIG destination configuration location 1 http://WAZO_IP:8667/$(system.mac).cfg activation reload graceful exit provisioning execute PF_PROVISIONING_CONFIG Polycom ------- +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | | **|SoundPoint IP** | **|SoundStation IP** | **|Business Media Phone** | +============================================+=========+=========+=========+=========+=========+=========+==========+==========+==========+========+========+========+========+========+========+========+========+ | | SPIP331 | SPIP335 | SPIP450 | SPIP550 | SPIP560 | SPIP650 | SPIP5000 | SPIP6000 | SPIP7000 | VVX101 | VVX201 | VVX300 | VVX310 | VVX400 | VVX410 | VVX500 | VVX600 | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Provisioning [1]_ | NT [1]_ | Y | Y | Y | NT [1]_ | NT [1]_ | NT [1]_ | Y | NT [1]_ | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | H-A | N | Y | N | Y | N | N | N | N | N | Y | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Directory XIVO | N | N | N | FK | N | N | N | N | N | N | N | FK | FK | FK | FK | FK | N | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Funckeys | N | 0 | 2 | 3 | 3 | 47 | 0 | 0 | 0 | 0 | 0 | 6 | 6 | 12 | 12 | 12 | 0 | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | | | **Supported programmable keys** | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | User with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Group | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Queue | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Conference Room with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | **General Functions** | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Online call recording | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | N | N | N | N | N | N | N | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Phone status | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Sound recording | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Call recording | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Incoming call filtering | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Do not disturb | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | SK | SK | SK | SK | SK | SK | SK | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Group interception | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Listen to online calls | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Directory access | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Filtering Boss - Secretary | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | **Transfers Functions** | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Blind transfer | NYT | SK | NYT | N | NYT | NYT | NYT | NYT | NYT | SK | SK | HK | HK | HK | HK | SK | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Indirect transfer | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | SK | SK | HK | HK | HK | HK | SK | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | **Forwards Functions** | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Disable all forwarding | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Enable/Disable forwarding on no answer | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Enable/Disable forwarding on busy | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Enable/Disable forwarding unconditional | NYT | SK | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | **Voicemail Functions** | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Enable voicemail with supervision function | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Reach the voicemail | NYT | SK | NYT | HK | NYT | NYT | NYT | NYT | NYT | SK | SK | HK | HK | HK | HK | SK | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Delete messages from voicemail | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | **Agent Functions** | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Connect/Disconnect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Connect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Disconnect a static agent | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | **Parking Functions** | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Parking | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Parking position | NYT | N | NYT | N | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | **Paging Functions** | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ | Paging | NYT | N | NYT | Y | NYT | NYT | NYT | NYT | NYT | Y | Y | Y | Y | Y | Y | Y | NYT | +--------------------------------------------+---------+---------+---------+---------+---------+---------+----------+----------+----------+--------+--------+--------+--------+--------+--------+--------+--------+ Particularities: * The latest Polycom firmwares can take a lot of time to download and install due to their size (~650 MiB). For this reason, these files are explicitly excluded from the Wazo backups. * For directed call pickup to work via the BLF function keys, you need to make sure that the option :guilabel:`Set caller-id in dialog-info+xml notify` is enabled on your Wazo. This option is located on the :menuselection:`Services --> IPBX --> General settings --> SIP Protocol` page, in the :guilabel:`Signaling` tab. Also, directed call pickup via a BLF function key will not work if the extension number of the supervised user is different from its caller ID number. * Default password is **9486** (i.e. the word "xivo" on a telephone keypad). * On the VVX101 and VVX201, to have the two line keys mapped to the same SIP line, create a :ref:`custom template ` with the following content:: {% extends 'base.tpl' -%} {% block remote_phonebook -%} {% endblock -%} {% block model_specific_parameters -%} reg.1.lineKeys="2" {% endblock -%} This is especially useful on the VVX101 since it supports a maximum of 1 SIP line and does not support function keys. .. note:: (Wazo HA cluster) BLF function key saved on the master node are not available. Supported expansion modules: * Polycom® VVX Color Expansion (for Polycom® VVX 300/310/400/410/500/600) * Polycom® VVX Paper Expansion (for Polycom® VVX 300/310/400/410/500/600) * Polycom® SoundPoint IP Backlit (for Polycom® SoundPoint 650) .. warning:: Polycom® VVX® Camera are not supported. Snom ---- +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | | 370 | 710 | 715 | 720 | D725 | D745 | 760 | D765 | 821 | 870 | +============================================+========+=======+=======+=======+=======+======+======+======+=======+=======+ | Provisioning | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | H-A | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Directory XIVO | HK | SK | SK | HK | HK | HK | HK | HK | HK | HK | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Funckeys | 12 | 5 | 5 | 18 | 18 | 32 | 16 | 16 | 12 | 15 | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | | **Supported programmable keys** | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | User with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Group | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Queue | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Conference Room with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | **General Functions** | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Online call recording | N | N | N | N | N | N | N | N | N | N | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Phone status | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Sound recording | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Call recording | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Incoming call filtering | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Do not disturb | HK | SK | SK | HK | HK | HK | HK | HK | HK | HK | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Group interception | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Listen to online calls | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Directory access | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Filtering Boss - Secretary | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | **Transfers Functions** | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Blind transfer | Y | SK | SK | HK | HK | HK | HK | HK | HK | HK | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Indirect transfer | Y | SK | SK | HK | HK | HK | HK | HK | HK | HK | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | **Forwards Functions** | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Disable all forwarding | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Enable/Disable forwarding on no answer | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Enable/Disable forwarding on busy | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Enable/Disable forwarding unconditional | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | **Voicemail Functions** | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Enable voicemail with supervision function | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Reach the voicemail | HK | HK | HK | HK | HK | HK | HK | HK | HK | HK | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Delete messages from voicemail | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | **Agent Functions** | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Connect/Disconnect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Connect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Disconnect a static agent | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | **Parking Functions** | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Parking | Y | N | N | N | N | N | N | N | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Parking position | Y | N | N | N | N | N | N | N | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | **Paging Functions** | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ | Paging | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+--------+-------+-------+-------+-------+------+------+------+-------+-------+ Supported expansion modules: * Snom® Vision (for Snom® 7xx series and Snom® 8xx series) * Snom® D7 (for Snom® 7xx series) .. note:: For some models, function keys are shared with line keys There's the following known limitations/issues with the provisioning of Snom phones in Wazo: * If you are using Snom phones with :ref:`HA `, you should not assign multiple lines to the same device. * The Snom D745 has limited space for function key labels: long labels might be split in a suboptimal way. * When using a D7 expansion module, the function key label will not be shown on the first reboot or resynchronization. You'll need to reboot or resynchronize the phone a second time for the label to be shown properly. * After a factory reset of a phone, if no language and timezone are set for the "default config device" in :menuselection:`Wazo --> Configuration --> Provisioning --> Template device`, you will be forced to select a default language and timezone on the phone UI. Yealink ------- +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | | T19P | T19P E2 | T20P | T21P | T21P E2 | T22P | T26P | T28P | T32G | T38G | T40P | T41P | T42G | T46G | T48G | W52P | +============================================+======+=========+======+======+=========+======+======+======+=========+======+======+======+======+======+======+======+ | Provisioning | Y | Y | Y | Y | Y | Y | Y | Y | NT [1]_ | Y | Y | Y | Y | Y | Y | Y | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | H-A | Y | Y | Y | Y | Y | Y | Y | Y | N | N | Y | Y | Y | Y | Y | Y | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Directory XIVO | N | Y | N | N | Y | N | N | N | Y | Y | Y | Y | Y | N | Y | Y | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Funckeys | 0 | 0 | 2 | 2 | 2 | 3 | 13 | 16 | 3 | 16 | 3 | 15 | 15 | 27 | 27 | 0 | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | | **Supported programmable keys** | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | User with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Group | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Queue | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Conference Room with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | **General Functions** | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Online call recording | N | N | N | N | N | N | N | N | NYT | N | N | N | N | N | N | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Phone status | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Sound recording | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Call recording | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Incoming call filtering | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Do not disturb | N | N | Y | SK | SK | SK | SK | SK | NYT | SK | SK | SK | SK | SK | SK | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Group interception | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Listen to online calls | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Directory access | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Filtering Boss - Secretary | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | **Transfers Functions** | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Blind transfer | SK | SK | HK | HK | HK | HK | HK | HK | NYT | HK | SK | SK | SK | HK | HK | SK | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Indirect transfer | SK | SK | HK | HK | HK | HK | HK | HK | NYT | HK | SK | SK | SK | HK | HK | SK | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | **Forwards Functions** | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Disable all forwarding | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Enable/Disable forwarding on no answer | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Enable/Disable forwarding on busy | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Enable/Disable forwarding unconditional | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | **Voicemail Functions** | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Enable voicemail with supervision function | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Reach the voicemail | N | N | HK | HK | HK | HK | HK | HK | NYT | HK | HK | HK | HK | HK | HK | HK | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Delete messages from voicemail | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | **Agent Functions** | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Connect/Disconnect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Connect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Disconnect a static agent | N | N | Y | Y | Y | Y | Y | Y | NYT | Y | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | **Parking Functions** | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Parking | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Parking position | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | **Paging Functions** | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ | Paging | N | N | Y | Y | Y | Y | Y | Y | NYT | N | Y | Y | Y | Y | Y | N | +--------------------------------------------+------+---------+------+------+---------+------+------+------+---------+------+------+------+------+------+------+------+ See also the list of :ref:`community supported Yealink models `. Regarding the W52P (DECT), there is firmware for both the base station and the handset. The base and the handset are `probably going to work if they are not using the same firmware version `_, although this does not seem to be officially recommended. By default, a base station will try to upgrade the firmware of an handset over the air (OTA) if the following conditions are met: * Handset with firmware 26.40.0.15 or later * Base station with firmware 25.40.0.15 or later * Handset with hardware 26.0.0.6 or later Otherwise, you'll have to manually upgrade the handset firmware via USB. In all cases, you should consult the Yealink documentation on `Upgrading W52x Handset Firmware`_. .. _Upgrading W52x Handset Firmware: http://www.yealink.com/Upload/W52P/2013124/Upgrading%20W52x%20Handset%20Firmware.zip .. note:: Some function keys are shared with line keys Supported expansion modules: * Yealink® EXP38 (for Yealink® T26P/T28P) * Yealink® EXP39 (for Yealink® T26P/T28P) * Yealink® EXP40 (for Yealink® T46G/T48G) Caption : .. [1] These devices are marked as ``Not Tested`` because other similar models using the same firmware have been tested instead. If these devices ever present any bugs, they will be troubleshooted by the Wazo support team.