************ Group Pickup ************ Pickup groups allow users to intercept calls directed towards other users of the group. This is done either by dialing a special extension or by pressing a function key. Quick Summary ============= In order to be able to use group pickup you have to: * Create a pickup group * Enable an extension to intercept calls * Add a function key to interceptors Creating a Pickup Group ======================= Pickup groups can be created in the :menuselection:`Services --> IPBX --> Call management --> Call pickups` page. In the *general* tab, you can define a name and a description for the pickup group. In the *Interceptors* tab, you can define a list of users, groups or queues that can intercept calls. In the *Intercepted* tab, you can define a list of users, groups or queues that can be intercepted. .. figure:: images/pickup_group.png :scale: 85% Enabling an Interception Extension ================================== The pickup extension can be defined in the :menuselection:`Services --> IPBX --> IPBX services --> Extensions` page. The extension used by group pickup is called *Group interception* it's default value is *\*8*. .. warning:: The extension must be enabled even if a function key is used. Adding a Function Key to an Interceptor ======================================= To assign a function to an interceptor, go to :menuselection:`Services --> IPBX --> IPBX settings --> Users`, edit an interceptor and go to the *Func Keys* tab. Add a new function key of type *Group Interception* and save. .. figure:: images/pickup_group_func_key.png :scale: 85%