********************************************* The switchboard's queue preprocess subroutine ********************************************* The switchboard's queue now uses a preprocess subroutine named *xivo_subr_switchboard*. This preprocess subroutine will be associated with all queues named *__switchboard* that have no preprocess subroutine defined before the upgrade. If your switchboard queue is named anything other than *__switchboard* you should add the preprocess subroutine manually. If your switchboard queue already has a preprocess subroutine, you should add a Gosub(xivo_subr_switchboard) to you preprocess subroutine. .. warning:: This change is only applied to the switchboard distribution queue, not the queue for calls on hold.