Group Pickup¶
Pickup groups allow users to intercept calls directed towards other users of the group. This is done either by dialing a special extension or by pressing a function key.
Quick Summary¶
- In order to be able to use group pickup you have to:
- Create a pickup group
- Enable an extension to intercept calls
- Add a function key to interceptors
Creating a Pickup Group¶
POST /callpickups
POST /callpickups/{callpickup_id}/interceptors/groups
POST /callpickups/{callpickup_id}/interceptors/users
POST /callpickups/{callpickup_id}/targets/groups
POST /callpickups/{callpickup_id}/targets/users
Enabling an Interception Extension¶
The pickup extension can be defined with:
/extensions/features
endpoint andfeatures: pickup
The default value for group pickup is *8.
Warning
The extension must be enabled even if a function key is used.
Adding a Function Key to an Interceptor¶
Assign a function to an interceptor of type pickup